Business Phone Solutions

Smart, reliable business phone solutions

Need seamless flexible working, business continuity or a scalable system? Suffering from escalating costs? We can save you money, and enable you to become more flexible as a business, we can help improve the way you work with our VoIP phone system. Hosted in the cloud for flexibility, agility and powerful call-management features, it reduces costs & helps improve communications.

Work from anywhere with 8x8 cloud VoIP phone system

Enhanced Features

Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage.

Core Productivity

A single integrated cloud platform for UC, CC, and CPaaS for connection on all devices.

Call Handling

Time-saving automation with proactive alerts and notifications that improve time-to-resolution.

Call Management

Distribute incoming calls efficiently, facilitate customer conversations, and improve productivity in real-time.

Analytics

Comprehensive performance and usage dashboards, plus reporting options for valuable insights.

Administration

Single administrative interface for user provisioning, system configuration, and management.

Corporate Features

Customise your environment with configurable interfaces for customer-specific roles.

8x8 Work

Be productive from anywhere with a consistent all-in-one experience for voice, video, chat, fax, web, and mobile.

Unified communications built for businesses

Take your phone system to the next level with a cloud PBX. Our hosted phone system features a suite of powerful tools for unified communications and collaboration, intelligent integrations and fully supported hardware that mobilises employees in an affordable, efficient way.

Remote? In the office? Get calls, phone & apps from £12.50 Per User / Per Month

Inclusive calls per user

Free phone (contract dependent)

Mobile & Desktop App

Free call stats & recording

The most versatile business Cloud PBX solution you can buy.

CallSwitch Business enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.

Built for modern working

With a host of ways to connect, through desktop clients, mobile apps, and traditional desk phones, CallSwitch Business is designed for office, home, and hybrid working environments.

Competitive licensing

We don’t believe in charging extra for features that should come as standard, whether that’s applications, call recording or integrations, and our inclusive call bundles keep you protected.

Intelligent integration

Key to any Unified Communications solution is integration with other critical services. CallSwitch integrates with all the leading CRM platforms ‘out of the box.’

Simplify Communication

CallSwitch Communicator is our soft client that allows employees to take their communications channels with them wherever they go, however they work, and on whatever device they choose. Communicator is available for desktop (Windows and Mac OS), and mobile (iOS and Android), delivering a host of communication and collaboration features within a single intuitive pane, including softphone, video, messaging, screen and document sharing, group conferencing, and presence.

Intergrate Tools

CallSwitch is plug-and-play ready for integration with Salesforce, Microsoft Dynamics, Sugar CRM, HubSpot, Zendesk, Bullhorn, Pipedrive, and more, with new integrations coming on-stream regularly. Less common, web-based, CRMs are also catered for, offering both click-to-dial and ‘screen pop’ functionality. We also offer voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.

Call Recording

CallSwitch Business can be enabled for native cloud-based call recording, offering a 90-day rolling archive of calls, complete with secure cloud storage, and options for archiving. For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, we also offer our compliant, cloud-based call recording and analytics platform – Atmos, which provides advanced search and retrieval, AI-powered analytics, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.

Industry-leading features

Soft / mobile client

Our Communicator client supports desktop (Windows & Mac), plus mobile apps for iOS and Android.

Directory services

Maintain a global company directory of all your employees or contacts.

Click-to-dial

Dial with ease through our Communicator app wherever you see a number on-screen.

Instant Messaging

Chat with colleagues and share files instantly.

Presence

Set your presence status, so colleagues know if you’re available.

Voicemail transcription

Instantly and automatically receive an email with a text transcription of any voicemail you receive.

Video conferencing

Collaborate with colleagues using voice and video through our Communicator app.

Screen sharing

Share screens and panes to enhance remote meetings and collaborate better.

Integrated call recording

Benefit from automatic call recording of all inbound and outbound calls, with 90-days secure storage included.

Compliant solutions

Optional integration with our Atmos compliance suite ensures adherence with regulations such as MIFID II and PCI.

Cost-effective call packages

Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.

CRM integration

Integrate with all the other services you need to ensure employee productivity and customer satisfaction.

Advanced PBX features

Deliver an enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music.

Simple management

Add new users instantly, administer changes to call flows and configure features all from a single, secure online portal.

Enterprise resilience

Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.

Seamless implementation

Porting and provisioning carried out by our in-house UK team, with no specialist training required for users or administrators.

Endpoint flexibility

Options for desk phones, with a wide range of supported VoIP handsets & conference devices.

International numbering

Assign geographical numbers, with numbering available for over 65 international destinations.

What's the best communication solution for your business?

Choosing the right communication system can transform your business. Our guide, ‘Cloud Telephony vs. VoIP,’ breaks down the differences, helping you make an informed decision about which solution best fits your needs. Discover the pros, cons, and key features of both options.

Download your very own copy today for FREE. You don’t have to enter any of your details. Just click the button below!